Last Updated: April 7, 2025
Paradise Paws Airways ("we," "our," or "us") is committed to protecting the privacy of our customers and their pets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, book our services, or interact with us in any way.
We may collect personal information that you provide directly to us, including but not limited to:
When you visit our website or use our app, we may automatically collect certain information, including:
We may receive information about you from other sources, including:
We use the information we collect to:
We may share your information with:
Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
Airlines, private jet operators, airport facilities (FBOs), ground transportation services, and destination partners to facilitate your travel.
Veterinarians, pet concierge services, and pet care professionals involved in ensuring your pet's comfort and safety.
Government authorities, law enforcement, or other third parties where required by law, to comply with a subpoena or similar legal process, or to protect our rights, safety, or the rights or safety of others.
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
As a travel company operating flights between the United States, Caribbean, and Mexico, we may transfer your information internationally. We implement appropriate safeguards to protect your information when it is transferred across borders.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@paradisepawsairways.com
Phone: (800) PAW-FIRST
Address: 123 Sky Harbor Lane, Suite 400, Miami, FL 33101
California residents may have additional rights under the California Consumer Privacy Act (CCPA) regarding their personal information. Please visit our California Privacy Rights page for more information.
If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your information includes:
For data transfers outside the EEA, we implement appropriate safeguards in accordance with applicable law.
